customer service,print technology

The Digital Transition

Posted by Mark Sarpa on Hosts interview with Progressive Solutions CEO Mark Spark In a recent edition of this web-based program, Senior Editor Cary Sherburne hosts a short interview with Mark Sarpa, CEO of Progressive Solutions. The five-minute interview is packed with Sarpa’s take on the challenges today’s printers face. Among the video’s many highlights, Sarpa shares insights regarding: The challenge of keeping up with technology and differentiating your company to realize growth The disciplines and skills he believes delivers the highest value Customer service challenges The role of sales and marketing at modern print comnpanies The distinction between being a marketing company and...

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